Dr. Alison Johnson and Golden Phoenix Education takes NCCAOM and California Continuing Education Provider Approval seriously.
By purchasing a course, and agreeing to the terms of use, you understand and agree to the following :
1. The course has terms of completion, depending on the accrediting process appropriate to the course. Continuing education courses require the student to complete such items as: a worksheet, a quiz, and/or a course evaluation, in addition to completing all of the video content or online, live meeting. Check the course details and follow prompts on the site, or via emails you may receive in order to complete the course. If you have questions about course completion, you will contact [email protected]
Notes on online, live (synchronous) courses:
a) If you have purchased an online, live (synchronous) course and you cannot attend at the specific time and date, you may be offered a future date and time at which to attend at no additional cost. However, this option may only be available if the course will be offered again within six months from the date of original course. Your payment will not be refunded in the meantime, if you choose to take the future course - if available. In the aforementioned scenario, payment will be kept and applied to the future course, if available, with no additional charges to be incurred by you, the purchaser. If the course is not offered again within the 6 month period following the original course, you will not receive a refund, nor will you receive credit for attending the course.
b) You must be present for all of the course time. Your attendance will be monitored, and your attendance status will be determined by Golden Phoenix Education and Dr. Alison Johnson, DAOM. Tardiness of 0-5 minutes after each start time is the cut-off (this tardiness time frame is created to allow for technical difficulties, or time variations in clocks). If you join that class after the tardiness time frame, you will be marked as absent. No partial PDA or CEU credit will be given - it is against Dr. Alison Johnson's contract with the accrediting bodies to do so (example: a course is 2 PDA or CEU credits for 2 hours of content, you are absent for 30 minutes - you will not receive any credit for the course, though you may believe you are entitled to 1.5 credit hours - this is illegal based on the accrediting bodies' rules and regulations).
c) Note on emergencies: if there is an emergency which requires you to stop the live course part of the way through, not arrive on time, or enter the course and re-enter the course at a later time, contact [email protected]. Accommodations will be considered on a case-by-case basis by Golden Phoenix Education / Dr. Alison Johnson, DAOM with no guaranteed favorable outcome for the student.
d) Note the above attendance policy details are relevant to courses which you desire PDA, CEU, or other continuing education credit. If you are taking a course for interest only, you do not need to be concerned about the attendance policies in terms of tardiness and time spent attending the course.
2. Once the course is complete, if appropriate, a certificate of completion or a PDA and/or CEU certificate will be issued instantly within Thinkific for your downloading, or later by email only (within 2 weeks of course completion). You must provide the correct email address in order to receive the certificate. If you find that the correct email address has not been provided, or the certificate has otherwise been lost, you may contact [email protected] to receive a replacement certificate, by email, with all of the same information as the first certificate (with no core information changed - except for name misspellings, for example).
3. There are no refunds for courses that have been purchased, for any reason. The one exception would be accidental double-charge or other technical error that was no fault of you, the purchaser.
4. If you have any technical problems with course and/or the Thinkific platform, please reach out to [email protected] first. You may need to be in contact with Thinkific support - Golden Phoenix Education will let you know.
5. You agree that the information provided in any content you purchase or receive through Golden Phoenix Education and Alison Johnson are solely for educational purposes and do not represent medical advice. If you need medical advice or assistance in any way, you must contact your medical doctor or local healthcare facilities.